We are done being surprised by the fact that elementary-school favorites still ring true — perhaps more so than ever — as we age. How many of you have read “Going on a Bear Hunt”? Out on an imaginative hunt, the family in the book encounters obstacle after obstacle in their search. Each time they assess — Can’t go over it, can’t go under it…We have to go through it! Such is life. Some things we simply can’t dodge. Health woes are often one of them.
Our modest four-person Philanthropy department can vouch for this. Between us, in the last year and a half, we’ve used primary care, imaging and the lab, diabetes prevention courses, iron transfusions, OB/GYN services and CenteringPregnancy® classes. We’ve made visits to the Emergency Department and, in one case, battled through numerous surgeries in pursuit of elusive and exhausting healing.
Ninety percent of these intersections were not planned — but they happened and we couldn’t go over, under or around any of it. We had to go through it. And, in so doing, our appreciation for the work MaineGeneral Health does has repeatedly been tested and solidified.
The “who” of care delivery and the competency of those individuals comes sharply into focus when it’s you or your family member in the hands of a health care system. When you find your loved one in and out of the hospital with a reoccurring issue, it matters that you have access to one of very few fellowship-trained colorectal doctors in the state.
When a parent reaches the end of his/her story, it matters that experienced caretakers can guide them and you through those final months and days so you can be a daughter, an advocate and an emotional mess from time to time and not an impromptu nurse. When you excitedly anticipate the arrival of your first baby, it matters that you have a well-balanced, competent team to guide you. Someone needs to know what they are doing and, by and large, it’s not you the first time around!
Community support for MaineGeneral programs and services remains strong. We believe that is a reflection of a few things but, primarily, it is because our providers take good care of people. As a result, the confidence of those we serve continues to grow. We hope that as you and your families go through the inevitable health journeys that present themselves, you feel as cared for and confident as our team has felt along the way.
We’re adding to our pool of clinicians and medical professionals with 80 specialists and medical staff joining us in just over a year. We continue to offer best-practice programs and services that put patients at the center of the care experience and our MGH family set a second-year record by giving back in support of MGH services and our area United Ways — effectively putting their charitable support behind the work we and others do to care for our communities.
You know the MGH Philanthropy team by the work we have the good fortune of doing and the role you play in supporting it. When the office door closes at the end of the day we go home to significant others, children and friends who might as well be family — and puppies! We go home to the ones we love. We are thankful that whatever we and those we love will go through will be done in the very best of company.